A fixed monthly subscription.

No surprises when the bill comes.

01How large is your organisation?

The total number of employees in the organisation.

02Where should Promte run?

Your choices shape your price

Choose your employee count and operating model above. We will then show packages and monthly prices for your organisation. You can also build your own solution.

For those who never compromise on governance and compliance

Frequently asked questions

How are messages counted?

A message in Promte is counted per chat exchange:

1 message = 1 question from the user + 1 answer from the chatbot.

Every time a user writes to the chatbot and gets a reply, it counts as 1 message.

Do different LLMs cost the same in messaging?

In Chat, one question and one reply count as one message, regardless of the selected AI model.

Kodning uses a separate credit pool. Credit consumption depends on the task and the resources used.

How are searches counted?

A search in Promte is counted per search exchange:

1 search = 1 search from the user + 1 response from the chatbot (incl. summary and sources).

Each time a user makes a search and the chatbot returns a response with summary and sources, it counts as 1 search.

How many people can I share a chatbot with?

If you make a chatbot public, you can share it with an unlimited number of users, e.g. on a website or an intranet.

How many users can create assistants or other solutions on Promte?

You choose yourself how many employees should be able to create and manage solutions on Promte.

When does included usage renew?

Included hosted usage, including Kodning inference, resets every month. On-premises has unlimited usage.

Can I get more usage without changing packages?

Yes. Contact us to arrange additional messages, searches, hours, calls or Kodning inference without changing your product package.

How is usage shared between products?

With hosted, Start and Drift have one shared monthly message pool for Chat. Promte Unlimited also includes Search in that pool. It is shared across users in the organisation and is not a separate allowance per user or per product.

Each AI request in an app counts as one message. An app run can therefore use several messages if it makes several AI requests. One search with one answer counts as one search.

Meeting transcription hours, interpretation hours, Voicebot calls and Kodning inference are separate allowances. In Build your own, the included message and search allowances are added into a shared pool for the selected products.

What does Promte Unlimited mean?

Promte Unlimited gives you access to every platform product, unlimited users and unlimited assistants, agents and workflows. Three Kodning licences are included.

With hosted, usage follows the monthly allowances shown for your organisation. With on-premises, usage is unlimited, including Kodning.

How does inference work in Kodning?

With Kodning, you can build, share and use AI apps directly on Promte. Apps are part of Kodning and are not purchased separately.

If you choose inference through Promte, each user with a Kodning licence has DKK 200 of inference included per month. Inference is the AI model usage when you build and develop apps and when your apps use AI features.

The amount is personal to each licence and is not shared between users. It is the same regardless of organisation size, and whether Kodning is purchased individually or as part of Promte Unlimited. Hosting and operation of your apps are included in the licence.

You can also use your own model access, for example your own API key. In that case you pay for the inference yourself, and the DKK 200 is not included. Chat, Meeting minutes, Interpreter and Voicebot keep their own usage allowances. On-premises has unlimited usage.

Is usage unlimited with on-premises?

Yes. With on-premises (self-hosted), usage is unlimited for all selected products, including Kodning. Hosted message, search, hour, call and inference allowances do not apply.

The number of Kodning licences is still determined by your subscription. You provide and pay for your infrastructure. Promte handles installation, maintenance and updates.

How much does implementation cost?

Implementation is a one-time fee, paid separately from the monthly subscription.

  • Up to 10,000 employees: 10.000 DKK for hosted and 25.000 DKK for on premises.
  • Over 10,000 employees: 25.000 DKK for hosted and 50.000 DKK for on premises.

Hosted implementation includes:

  • Integration with an identity management system, such as Entra ID, FKA or FKOrg
  • Selection and configuration of AI models
  • Training for superusers

On-premises implementation also includes: Deployment of Promte on your own servers or in your own cloud.

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