Watch Harun demonstrate Promte’s new interpreting solution
With Promte’s new interpreting solution, you can have a conversation across languages and then continue working with it in Promte’s meeting notes. In the video, Harun, a developer at Promte, demonstrates the whole process: from setup and translation to a summary and meeting notes.
Below, we walk through the main steps to help you get started.
Select Start samtale (Start conversation) and choose the languages you need. You can include two to four languages in the same conversation.
Next, choose how the solution should detect speech:
You can also choose to have the translation read aloud. In the demo, you can see and hear a conversation being translated between Danish and English.
Under Samtalekontekst (Conversation context), you can specify what the conversation is about. This gives the model background information about the conversation you are about to have and the details that are particularly relevant.
In the video, Harun uses a job centre and employment as an example. Here, working hours, days of the week and arrangements for a work placement may be important details to capture. The context helps the solution pay attention to this kind of information.
Administrators can set up contexts that employees can select and reuse across conversations.
The interpreting solution can also include audio from online meetings, so you can use it with tools such as Microsoft Teams and Google Meet.
Before starting the conversation, you can also select Gem lyd med i mødereferatet (Save audio with the meeting notes) if you want to include the audio when you later transfer the conversation to Promte’s meeting notes.
Under Indstillinger (Settings), administrators can adapt the solution to the organisation’s needs. This includes choosing which languages are available and which conversation contexts employees can select.
There are 153 languages and dialects to choose from. This number includes dialects.
Administrators can also use Ordbog (Dictionary) to describe specialist terminology that the solution needs to know. In the video, Harun mentions Danish municipal terms such as boligsocial, skattekort, hjemmeservice, bisidder and Digital Post.
The dictionary gives the model background information about the specific words and concepts used in your work.
In the demo, Harun has a short conversation about employment in Danish and English. Questions and answers are translated and read aloud along the way.
The conversation is about how much the citizen can work and which days suit them. The citizen says they can work up to 30 hours a week but need to pick up their child at 4 p.m. on Wednesdays. They then agree on a work placement on Mondays and Thursdays, with follow-up via Digital Post.
The example shows how the interpreting solution is used in a conversation with specific details about hours, days of the week and arrangements.
Once the conversation has ended, you can view the conversation itself and a short summary.
You can then transfer the conversation to Promte’s meeting notes, called Mødereferater or mødenoter in Danish. Give the notes a name and select Opret i Mødereferater (Create in Meeting Notes). The conversation is transferred so you can continue working with it there.
In the demo, the summary highlights details including the 30 working hours per week, picking up the child on Wednesdays and the work placement on Mondays and Thursdays. These are the specific details relevant to the selected conversation context.
For longer conversations, you can also use meeting note templates designed to capture particular information. This allows interpreting and meeting notes to form part of the same workflow.
Would you like to learn more about using the interpreting solution in your organisation? Contact us to discuss your needs.
