Better self-service
Users describe their need in their own words and get a more direct result back.
- Less clicking between pages and submenus
- A better experience for citizens, customers and employees
- Fewer repeated questions to support or specialists
Search
A search engine that returns relevant results
Search makes it easier for citizens and employees to find the right information on websites, intranets and across content sources.
Why choose Search?
The product is relevant when the content exists, but users struggle to find and use it quickly enough.
Build on existing content
Search starts from the knowledge you have already published.
- Reuse articles, guides and FAQ content
- Make heavy or hidden content easier to access
- Create a new access layer without rebuilding the whole site
Search understands the intent behind the question and helps the user reach relevant information faster across many pages and sources.
Users describe their need in their own words and get a more direct result back.
Search starts from the knowledge you have already published.
Typical uses
Search works best when there are many different user journeys and a lot of content to navigate.
Do you want to see how Search fits into your setup?
Let us review your needs and show how the product can be set up for your organization.