Voicebot

A voice-based AI for conversations with users

Voicebot makes it possible to meet citizens, customers or employees in a natural conversation where they can talk their way to answers, guidance or the next step.

What can Voicebot be used for?

Voicebot is relevant when users prefer to speak rather than write, and when many similar inquiries can be guided automatically.

Phone self-service

Use Voicebot to relieve phone lines and make standard answers more accessible.

  • Answer common questions about opening hours, processes and next steps
  • Guide users to the right solution, department or action
  • Create better accessibility without requiring manual handling every time

Guided conversations

Use voice flows to clarify needs, collect information and pass the case onward.

  • Ask follow-up questions and capture the most important details early
  • Create a more consistent experience across inquiries
  • Hand the conversation to a person when the case requires it
Phone

Voicebot is built for flows where users would rather speak than type, and where many inquiries can be guided automatically.

Phone self-service

Use Voicebot to relieve phone lines and make standard answers more accessible.

Guided conversations

Use voice flows to clarify needs, collect information and pass the case onward.

Where does Voicebot create the most value?

The product is strong where accessibility, opening hours and many repeated questions shape the user journey.

Do you want to see whether Voicebot fits your user journeys?

Let us review your needs and show how the product can be set up for your organization.