Go to Content
All courses / Promte Assistants

Promte Assistants · Training programme

Promte in practice

Put your knowledge to work.

A focused course over three months. Learn Promte Assistants through your own professional questions, practical exercises and ongoing guidance.

See the program
Duration3 months
FormatWorkshops, webinars and practice
ObjectiveIndependent employees

Is that your next step?

The programme is for a department that wants to use Promte Assistants for professional questions. We build on participants’ experience and agree which tasks are suitable for training and practice.

  • Select and review sources of knowledge for a defined assistant.
  • Write instructions and try answers to known questions.
  • Check source references and answers when knowledge is lacking.
  • Set out who updates sources and quality assurance answers.

Learning in practice

Three months from introduction to independent use.

Month 1

Get started

We meet with management and the coordinator to select 2–3 examples of your professional questions. We agree on objectives, access and the approach to the exercises.

Physical workshop · 3 hours

Select and review sources of knowledge for a defined assistant. We work with a concrete example and review the product's basic functions.

Webinar · 60 minutes

Write instructions and try answers to known questions. We pick up the first experiences and help with questions.

Try it between meetingsTry the first task with Promte Assistants, and note challenges and time usage.

Month 2

Adapt it to your work

We use your experience to improve work with Promte Assistants. Superusers and managers learn to support colleagues.

Webinar · 60 minutes

Check source references and answers when knowledge is lacking.

Superuser training · 90 minutes

Practice troubleshooting, helping colleagues and picking up good examples. Decide when to involve Promte.

1:1 management training · 45 minutes per manager

Work with an example from the manager's everyday life and set time for practice and follow-up.

Open Q&A session · 45 minutes

Get help with specific questions from daily use.

Try it between meetingsTry an improved setup or workflow and compare the result with the first task.

Month 3

Become independent

We train quality assurance and bring together experience in common guides and a plan for continued use.

Physical workshop · 3 hours

Set out who updates sources and quality assurance answers. The team carries out an independent task and evaluates the outcome against the agreed quality requirements.

Webinar · 60 minutes

Share good examples of professional questions, and learn to transfer experience to new tasks.

Open Q&A session · 45 minutes

We take care of the last questions and barriers.

Final status · 60 minutes

The coordinator and management get an assessment of skills, actual use and need for further training.

Try it between meetingsComplete a task independently, review the quality, and document the most important steps to colleagues.

Total

What is included

Competences, common examples and a plan for continued use of Promte Assistants.

  • 2 physical workshops, 3 webinars and 2 open Q&A sessions.
  • Training for 2–3 superusers and 1:1 training for up to 3 managers.
  • 2–3 worked examples of your professional questions.
  • User guide and checklist for quality assurance.
  • Final progress report on learning outcomes, barriers and recommendations.
  • Plan for further use, training and responsibility.

We succeed together.

Promte's Responsibility

We plan and conduct the teaching, facilitate exercises and gather experiences and recommendations.

Your Responsibility

You appoint a coordinator, superusers and a responsible manager. You set aside time for practice and provide suitable examples.

Before we start

We clarify access, necessary equipment, local guidelines and relevant professional requirements. Settings and possible integrations must be ready for the exercises.

The scope applies to one team. Product subscription, transport, accommodation, technical implementation, integrations and customer-specific development are agreed separately.

See Also the annual programme

Let’s find the right approach together

Where should you start?

Tell us about your everyday life and your ambitions, and we will find the product and the course that suits you.

Talk to us