Your preparation
Choose a website, intranet or approved content area. Bring typical search needs and any available data on searches and enquiries.
Promte Search · Individual management guidance
1:1 leadership programme
Prioritise better access to knowledge on your website or intranet. Build a basis for choosing user journeys, editorial responsibilities and search-quality targets.
Individual guidance for one manager. We combine practical product understanding with priorities, quality and the decisions you need to make for your team.
See the programmeDuration1 month
Format4 individual online sessions of 60 minutes
OutcomeA manager with direction and a practical plan
Built around your product and your work.
For managers responsible for prioritising and embedding Promte Search in their team. No prior product experience is required.
- Choose the most important user journeys and assign ownership of content and search quality. Judge self-service by whether users actually find what they need.
- We track relevant results against a fixed test catalogue, searches without useful results and users’ task completion. Usage data is included where available.
The programme supports your decisions and product understanding. Technical setup, organisation-wide policy work and team training can be scoped separately.
From insight to next steps
Four weeks with room to practise.
Step 01Week 1 · 60 minutes
Your role and starting point
Focus
Choose the most important user journeys and assign ownership of content and search quality. Judge self-service by whether users actually find what they need. We agree on your goals and choose one practical focus for the month.
Step 02Week 2 · 60 minutes
Try it in your own work
Focus
We review a concrete example together. Test searches using everyday language and specialist terms. Assess whether users find the right content and record gaps or outdated information.
Step 03Week 3 · 60 minutes
Give your team a clear framework
Focus
We define expectations, responsibilities, quality checks and the support your team needs. Bring input from relevant colleagues where helpful.
Step 04Week 4 · 60 minutes
Decide your next steps
Focus
We assess your experience and agree priorities for the next 90 days. We track relevant results against a fixed test catalogue, searches without useful results and users’ task completion. Usage data is included where available.
Included in the price
What you take away.
Promte Search · One manager · one product
- 4 individual online sessions of 60 minutes over one month.
- Up to 2 hours of written guidance in total between sessions; replies within two working days.
- Worked examples from your own role and a brief summary after each session.
- A 90-day action plan with priorities, owners, quality requirements and a proposal for follow-up.
Before we start.
Time and participants
Set aside 30–60 minutes a week for preparation and practice in addition to the four sessions. Access to the product or an agreed demo setup is needed for practical exercises.
A useful first step
Choose the most important user journeys and assign ownership of content and search quality. Judge self-service by whether users actually find what they need.
The price covers the stated activities for one product and the specified participants. Product subscription, travel, accommodation, technical setup, integrations and customer-specific development are agreed separately. The leadership programme and use case workshop can be purchased independently and are not included in the course or annual programme.
See all programmes for Promte Search