Promte Interpreter · Development & adoption

Promte Annual Programme

Common understanding across languages.

Make Promte Interpreter a lasting part of your work through training, management support, impact monitoring and dialogue about product development.

See the program

Duration12 months

FormatWorkshops, webinars and practice

ObjectiveLasting use and documented value

Is that your next step?

The programme is for a department that wants to use Promte Interpreter for interpreted conversations. We build on participants’ experience and agree which tasks are suitable for training and practice.

Prepare language selection, sound and frame for the conversation.
Practice touring and short, clear formulations.
Discover misunderstandings and get critical information confirmed.
Rate when the conversation requires a professional interpreter.

Learning in practice

Three months from introduction to independent use.

The entire course is part of the first three months of the year. We add a baseline measurement and a joint improvement log from the start.

Month 1

Get started

We meet with management and the coordinator to select 2–3 examples of your interpreted conversations. We agree on objectives, access and the approach to the exercises.

Physical workshop · 3 hours

Prepare language selection, sound and frame for the conversation. We work with a concrete example and review the product's basic functions.

Webinar · 60 minutes

Practice touring and short, clear formulations. We pick up the first experiences and help with questions.

Try it between meetingsTry the first task with Promte Interpreter, and note challenges and time usage.

Month 2

Adapt it to your work

We use your experience to improve work with Promte Interpreter. Superusers and managers learn to support colleagues.

Webinar · 60 minutes

Discover misunderstandings and get critical information confirmed.

Superuser training · 90 minutes

Practice troubleshooting, helping colleagues and picking up good examples. Decide when to involve Promte.

1:1 management training · 45 minutes per manager

Work with an example from the manager's everyday life and set time for practice and follow-up.

Open Q&A session · 45 minutes

Get help with specific questions from daily use.

Try it between meetingsTry an improved setup or workflow and compare the result with the first task.

Month 3

Become independent

We train quality assurance and bring together experience in common guides and a plan for continued use.

Physical workshop · 3 hours

Rate when the conversation requires a professional interpreter. The team carries out an independent task and evaluates the outcome against the agreed quality requirements.

Webinar · 60 minutes

Share good examples of interpreted conversations, and learn to transfer experience to new tasks.

Open Q&A session · 45 minutes

We take care of the last questions and barriers.

Final status · 60 minutes

The coordinator and management get an assessment of skills, actual use and need for further training.

Try it between meetingsComplete a task independently, review the quality, and document the most important steps to colleagues.

A whole year of direction and follow-up.

MONTH 01

Direction and starting point

Month 1 of the course above, supplemented by: baseline measurement and common targets;.

What you take away

Common objectives, clear responsibility and a documented starting point.

MONTH 02

Competences and local support

Month 2 of the course above, supplemented by: pickup in the improvement log.

What you take away

The employees are in the process and can get help close to everyday life.

MONTH 03

First evaluation

Month 3 of the course above, supplemented by: first impact follow-up.

What you take away

Quarterly report and a prioritised plan for the next period.

MONTH 04

Remove the barriers

Short user interviews and open Q&A sessions. We also investigate why some use the product less.

What you take away

Specific measures against the main barriers.

MONTH 05

Better results

Themewebinar and Q&A session on quality in working with Promte Interpreter. We test changes in meeting types and workflows.

What you take away

Experiences with what actually improves the output.

MONTH 06

Half-yearly status

Third physical workshop with employees, management and a product manager from Promte.

What you take away

Half-yearly report, adjusted workflows and decision on next deployment.

MONTH 07

Adoption and rollout

Second round management training and Q&A session. A possible new team is introduced with the help of superusers.

What you take away

A tested model for local training.

MONTH 08

Learning across teams

Webinar with the organisation's own examples and open Q&A session.

What you take away

A common sample collection that other teams can reuse.

MONTH 09

Superusers and quality

Follow-up superuser training and third impact follow-up.

What you take away

Quarterly report, updated quality requirements and training plan for new employees.

MONTH 10

Try Improvements

Structured testing of changes and open Q&A session.

What you take away

Assessment of improved setups and relevant new product features when available.

MONTH 11

Make practice durable

Webinar and Q&A session about the challenges that are left.

What you take away

Updated instructions and agreements on responsibility, follow-up and maintenance.

MONTH 12

Annual evaluation and next steps

Fourth physical workshop, final measurement and management dialogue.

What you take away

Annual report, product input status and a prioritised plan for next year.

We follow the value of your efforts.

We choose 3–5 objectives at the start: actual use, active working time, quality on selected tasks and employees’ perceived value. We compare similar interpreted conversations before starting and in months 3, 6, 9 and 12, using time records, short interviews and professional review.

Every month we meet with the coordinator for 30 minutes. We review barriers, responsibilities and next actions. Quarterly, we prioritise improvements and review product inputs with a Promte product manager.

The reports describe data bases and uncertainties. Product changes and development times are agreed separately.

Total

What is included

Competences, common examples and a plan for continued use of Promte Interpreter.

4 physical workshops, 6 webinars and 8 open Q&A sessions.
2 teaching sessions for superusers and 2 individual sessions for each manager.
2–3 worked examples of your interpreted conversations.
User guide and checklist for quality assurance.
Baseline measurement, 4 reports and a maintained improvement log.
Plan for further use, training and responsibility.

We succeed together.

Promte's Responsibility

We plan and conduct the teaching, facilitate exercises and gather experiences and recommendations.

Your Responsibility

You appoint a coordinator, superusers and a responsible manager. You set aside time for practice and provide suitable examples.

Before we start

We clarify access, necessary equipment, local guidelines and relevant professional requirements. Settings and possible integrations must be ready for the exercises.

The scope applies to one team. Product subscription, transport, accommodation, technical implementation, integrations and customer-specific development are agreed separately.

Where should you start?

Tell us about your everyday life and your ambitions, and we will find the product and the course that suits you.

Talk to us